EAM 10.1/10.0 How to add Notifications for Return and Forward event in workflow

Purpose

The purpose of this document is to explain the steps to configure the notifications for Additional Information and Return events in Firefighter log review workflow.

  

Overview

When a controller sends the work item back to the firefighter for additional information, then the event Forward with Return is triggered and when the firefighter will add the information and click on return/submit button then automatically the work item is returned back to the controllers. Then the Return event is triggered.

   

Steps to configure Custom Notification template:                                                

                                                                                                    

(1)    Go to Transaction SM30, Select table/View as ‘GRFNVNOTIFYMSG’ .Click on Maintain button.

(2)    Click on new Entry.

(3)    Enter details as:

1. Message class name: Name of your choice e.g. e.g. 0AC_SPM_RETURN_NOTIF
2. Message number : 000
3. Description : Firefighter ID Return notification
4. Subject: Firefighter ID Return notification
5. Docu. Object:  Document object created in SE61 tcode. (e.g. ZGRAC_SPM_RETURN_NOTIFICATION)

(4)    Save the details.

(5)    Similarly create entries for Forward event.

(6)    Now go to SPRO. 

(7)    Go to ‘Maintain Custom Notification Messages’.

(8)    Select the  new created message class. Enter all the details as provided in earlier view. 

(9)    Now go to Workflow configuration 

(10)   Select Process ID SAP_GRAC_FIREFIGHT_LOG_REPORT and Click on Change/Display button to modify the template and Notification settings.

(11)  Go to Variables and Template. Click on Add button. Provide the details and click on Save:

Notif. Template ID: Any name of your choice E.g. ZGRAC_RETURN

Message Class: Select from the help, your created Message class

Message No.:000

(12)Go to Path Settings. Select the path and modify the Notification Settings. 

(13)Add new events and select the new template created.

(14)Now Save the changes and activate the content. A new version will be created. So the workflows generated after this will follow this notification Rule.